Our Flexibility Pledge.

One thing is for sure, your ski holiday this year is going to be different. But as long as the mountains are still there and the snow is still falling, we can think of no better way to practise social distancing than on the slopes.

We know that in these very uncertain times, you are going to need some flexibility and reassurance when you book your ski holiday, so we have made the Directski.com Flexibility Pledge as well as offering complimentary travel insurance.

Go ahead and book your ski holiday. Give yourself something good to look forward to for the first time in a long time and if it comes closer to the time and it’s not looking like a good idea to travel, we are giving you the flexibility to change your plans. Easy peasy!

The Directski.com Flexibility Pledge allows you to:

• Book now and pay your balance 28 days before travel
• Postpone or change your holiday, free of charge, up to 28 days before travel
• Protection in the event that your holiday is impacted by Covid-19

Book now and pay later

Pay 150 deposit at time of booking. Your final balance is due 28 days before travel. You can add and pay for ski packs up to 2 days before travel.

Change your mind

Should you decide, up to 28 days before your departure date, that it is not the right time for you to travel, you can choose to postpone or change your holiday free of charge. Contact a member of our team to:

• Move your holiday to the same date next year (guaranteed same price)
• Change to a different holiday or different date (a price difference may apply)
• Receive a voucher valid for 5 years for any amounts paid

If you decide to cancel your holiday within 28 days of travel (except for the reasons outlined in our Covid protection), normal cancellation terms will apply.

Covid Protection

If within 28 days of travel the DFA (for departures from Dublin or Cork) or FCDO (for departures from Belfast) advise against non-essential travel to your destination or there are restrictions in place in your destination that will significantly affect your holiday, a member of our team will contact you to see if you want to:

• Continue with your holiday plans (travel insurance cover is essential. See FAQs below)
• Move your holiday to the same date next year (guaranteed same price)
• Change to a different holiday or different date (a price difference may apply)
• Receive a voucher valid for 5 years for 120% of any amounts paid
• Receive a full refund

In the event that your holiday is curtailed, you can choose to receive a refund or voucher for 120% of the unused portion of your holiday (nights accommodation, ski packs, excursions).