When: December – March / April
Complete set up of your resort, liaising with colleagues and suppliers to do so. Set standards for the season ahead.
Meet & greet our clients on arrival and ensure smooth running of transfers to and from resort.
Organise and deliver an informative welcome speech, ensuring that all sales are maximized to achieve and wherever possible exceed targets set.
Participate in a varied and profitable après ski programme.
Ensure our guests are provided with the best level of customer service and dealing with all our customer queries and issues in an efficient and effective manner back to root cause.
Represent the company in meetings/activities with suppliers, partners and the media.
Completion and accuracy in all administration tasks.
Applicants should be:
Energetic and flexible with a hands on approach.
Independent with the ability to work under pressure and on own initiative.
Passionate skiers and snowboarders.
Confidant and customer focused with a drive to continuously improve service & practices.
Sales orientated with ability to work towards targets.
Highly organised with and strong IT skills.
Ability to speak German, French or Spanish.
Experience in the Ski Industry.
Full clean driving license.
What we offer:
Industry leading wages, commission & bonus scheme
Lift pass & ski equipment
Winter sports insurance
Please apply below with our application form and a copy of your current CV.
We aren’t the same as other Tour Operators, there isn’t layers and layers of management for a start. We fully trust and support you to do the job. We give our staff full charge for running our resorts so you really do have full autonomy to make things happen.
We invest a lot of time into practical and relevant training where everyone gets involved participating and running the training sessions. We consider each of our applicants personally before placing them to a resort that suits their personality, interests and ability. Your feedback is of the utmost importance to us, after all, you are our eyes and ears on the ground and we relentlessly aim to improve our practices in line with your views. We are in constant contact with all of our resort teams so even when the going gets really tough you will always have a support system in place. In fact, the majority of our overseas staff return year on year, a true testimony of our work ethic and practices.
Our success over the years is attributed in no uncertain terms to our overseas staff and their dedication in delivering the highest level of customer care to our guests and in maintaining our impeccable reputation as a dynamic and innovative ski company. It’s a responsible job, don’t be fooled but we like to think you can have an enormous amount of fun and ski time while doing it!
I have completed the application process, what happens next?
Once an application is submitted, we carefully review to ensure that all of our requirements are met and more importantly that a candidate is a good fit for the job. The right people will be invited to attend one of our interview days.
What happens on the assessment day?
We pride ourselves on providing a personal touch to all of our overseas staff, we like to feel that we know you well and similarly you know us before we get in the Gondola together for the season. So our recruitment process is thorough. We conduct group interviews where you’ll be asked to bare all, or at least the real you. You’ll have to give us the low down on what you’re about and what really makes you tick. We’ll chat about it’s like to work for us, the kind of things you’ll be expected to deal with in resort and hey, don’t be surprised if we even start talking about the meaning of life!
Then we’ll sit down on a 1 on 1 basis where will drill down further on your skills and experience. You can then breathe a sigh of relief; once the day is over we will let you know the outcome, either way, very shortly afterwards.
How long is the winter season?
Our season begins at the end of December and goes right through until the end of March. It’ll be a little longer if you’re placed in France where you’ll finish up in mid-April. You’ll need to be available to work for us throughout the full season, bearing in mind that you’ll usually arrive in resort for training and resort set up at the beginning of December.
Will I be trained to do the job?
Of course! All of our reps will be given full training on all aspects of the job prior to the season commencing. Our training course will be held in one of our featured ski resorts for 7/8 days so rest assured you’ll be fully prepared for whatever the season has in store for you. Be prepared for putting in some serious hard work during training and at the beginning of the season, but once it’s all up and running like clockwork you’ll reap the benefits.
Are my travel costs to and from resort included?
Yes, we’ll cover all your travel costs to and from resort.
Am I insured?
We provide travel insurance for all our overseas staff which includes winter sports cover. We also recommend that you apply for a European Health Insurance Card before you travel.
What is the accommodation like?
We provide accommodation for all staff working in resort. Typically it will be a self-catering studio apartment which you may share with one of your team colleagues, so be prepared to bunk in! It won’t be the Ritz, but we are quietly confident that we’ve secured some of the best seasonal accommodation around.
Will I be given a uniform?
An extremely stylish uniform will be issued to all our overseas staff which you can wear with pride all through the season!
What sort of hours will I be working?
If a 9-5 job is what you’re after then this is not the job for you, be under no illusions it is hard work! You will be required at times to work some very long hours especially on an arrival day. Bags of enthusiasm, patience and resilience will be needed but your efforts will be rewarded when you’re enjoying some of the world’s best skiing on your doorstep.
How much time will I get to spend on the mountain?
Your main priority is to ensure that your customers are happy and content but providing you are highly organised, you can have plenty of time on the piste.
How many other Directski.com reps will I work alongside?
We have a strong and capable team of over 30 overseas staff scattered around our resorts in Europe, however you’ll find that most of our resorts will be manned by a sole representative. Once you’re happy with skiing the slalom on your own we will happily cheer you on with the full support and back-up of a manager.
All applicants must have an EU passport and a permanent UK National Insurance Number or Irish PPS.
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